Most by byCINDILEE Jewelry • Accessories • Design items are hand/custom made. Depending on volume, I would require 5-7 business days to fulfill your order. If you have an urgent request, please send a message to 072 498 8460 and we will try and accommodate you where we can. Your order is then made up, quality checked, packaged & shipped. You will be notified via email or SMS notification as soon as your order leaves my hands.
All orders are made & shipped from Johannesburg South Africa. Courier orders are sent via Fastway Couriers/ DSV Couriers/ Aramex or The Courier Guy (dependent) at a flat rate of R99.00 for orders below R1000.00 (if your order is over R 1 000.00 your order will be shipped for FREE) to all major cities in South Africa. Please allow for between 2–4 working days for delivery. Deliveries will only take place from Monday–Friday, no deliveries are made on weekends or public holidays.
You will be sent an email with the courier company we use for your delivery as well as a tracking number of which you can track your parcel at any time. Should you experience any issues, please contact me on 072 498 8460 and I will assist you.
All orders over R1000.00 will have their order shipped for FREE*
Your basket value must exceed R1000.00 in order to qualify for Free Delivery.
You may collect your order from my studio/ home in Bedfordview, Johannesburg. Once I receive your order I will email you with collection arrangements. Collections are only available from Monday to Friday (10h00am – 16h00pm)
** If you are collecting your order, please ensure payment is made beforehand. No order will be released until payment reflects in our account.